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iTrax understands that all information gathered as part of our service must be treated with great care and trust. The information on this page explains our policy. By visiting, you are accepting and consenting to the practices described in these General Terms and Conditions and Privacy Notice. iTrax may from time to time amend, supplement or modify the terms of this agreement. It is your responsibility to check these terms periodically for changes. Your continued use of the service following the posting of changes will mean that you accept and agree to the changes. If you do not agree to be bound by the General Terms and Conditions and Privacy Notice as amended, you must cease using the service.

Your Information
You agree to provide accurate, current, and complete information required to register with the service and at other times as may be required in the course of using the service. You further agree to maintain and update your data as required to keep it accurate, current, and complete. iTrax may terminate your right to use any or all of the service if any information you provide is false, inaccurate or incomplete as determined by iTrax in its sole discretion. You agree that iTrax may store and use the data you provide (including credit card information) for use in providing the service, including but not limited to, maintaining and collecting your accounts and billing fees to your credit card. If you do not want iTrax to keep you up to date with our latest news and information you can select your preferences when you register. If you have already registered then you can change your preferences by logging into your account and amending them.

The main source of information we collect is at registration. You must register with us to make a purchase. We will offer you options to sign up for our mailing lists without having to make a purchase though. During registration you must provide your email address and you will be asked to choose a password. You will also be asked, but not required, to provide further information about yourself (such as preferred music genre, how you use your downloads, what you play your music on etc.). If you decide to purchase any tracks or albums you will be required to provide credit card and personal billing information. Any information you do provide will be used for market research purposes at iTrax only. We want to gain a better understanding of our customers and thus provide a more valuable service. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our website services are of most interest to them.

iTrax may also enable you to send "e-vouchers" or purchase gift certificates for family members, friends or colleagues. To fulfill your request, iTrax may require personal information about the person to whom you are sending the product or service such as their name, postal address and email address. The personal information you provide about that person is used only for the purpose for which it is collected.

If you submit information on album recommendations you should be aware that this information will be visible to other customers.

From time to time iTrax may hold competitions or prize draws, as part of which we may request contact information from you when you enter. If you are a winner, we will notify you and display your first name and city on our news boards and newsletters announcing the winners.

We may occasionally ask you to participate in voluntary surveys. These surveys are intended to improve your service experience. Any personally identifying information collected will be used only by iTrax unless we specify otherwise. However, we may share aggregate survey result information with others.

Personal Information Control
iTrax is a subsidiary of AIX Media Group. Any personal information gathered by iTrax is controlled primarily by AIX Media Group 2050 Granville Ave, Los Angeles, California, 90025 USA. AIX Media Group adheres to the strictest guidelines on data collection and dispersal. The information we store about our customers is shared only with AIX Records and you will be contacted by them only when you have selected this in your personal preferences in your account as explained above. We will not sell our customer information to any other party.

iTrax takes precautions - including administrative, technical and physical measures - to safeguard your personal information against loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction.

User Account and Security of Service
As a registered user of the service, you may receive or establish an account. You are solely responsible for maintaining the confidentiality and security of your account. You should not reveal your account information to anyone else, and must not use, or attempt to access or use anyone else's account. You are entirely responsible for all purchases and other activities that occur on or through your account, and you agree to immediately notify iTrax of any unauthorized use of your account or any other breach of security. iTrax shall not be responsible for any losses arising out of unauthorized use of your account.

If you do not want iTrax to keep you up to date with our latest news and information you can select your preferences when you register. Alternatively if you have already registered, please log in to your account and amend your personal preferences.

iTrax will obtain your consent before allowing the download of any software from the site, and iTrax will not automatically download any software to your computer system. You understand and agree that any material downloaded from the site is done at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that may result from any such material.

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